Trusted Partner for End-to-End Revenue Cycle Management.
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FAQ

Frequently Asked Questions About CareCloud

Have Questions? We’ve Got You Covered

Explore our most frequently asked questions to learn how ClaimsOnix supports your practice across every stage of the revenue cycle—from credentialing and billing to analytics and collections.

Do I have to change my EHR or clearinghouse to work with Claims Onix?
No. We integrate directly into your current EMR/EHR and clearinghouse, whether it’s Office Ally, Availity, or any other system.
We support over 20 medical specialties including behavioral health, physical therapy, family practice, cardiology, acupuncture, DME, and more.
We offer competitive, transparent pricing based on percentage of collections or flat-rate models. No hidden fees, no long-term contracts.
Yes. We generate clear patient statements and provide follow-up to help improve collections while maintaining your patient relationships.
We submit most claims within 24–48 hours of receiving complete documentation, depending on your EMR access and workflow.
Absolutely. We specialize in AR recovery projects and denial resolution with detailed reporting and payer follow-up.
Yes. We handle full credentialing and re-credentialing with commercial insurers, Medicare, and Medicaid.
Yes. All our coding professionals are certified (e.g., CPC, CCS) and trained in specialty-specific compliance.
Yes. We provide weekly and monthly financial, claim status, and productivity reports customized to your preferences.
Contact us to schedule a free consultation. We’ll review your current setup and propose a personalized plan to improve your revenue cycle.
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